lr999's commitment to responsible gaming
lr999 is always ready to keep your entertainment safe — deposit limits, self-exclusion, and 24/7 support are here for you.
Our responsibility policy
At lr999 we believe online gaming should be an enjoyable and entertaining experience — never a source of stress or problems. Your safety and mental well-being while playing on our platform are our highest priority.
Responsible gaming is not just about knowing your limits — it means betting consciously, sticking to a set budget, and asking for help when needed. lr999 provides various tools and resources to support you at every one of these steps.
Our platform is for people aged 21 and above only. Anyone who feels that gaming is having a negative impact on their life is encouraged to contact our support team without delay.
All games on lr999 are operated under a fair play policy. The outcome of every round is controlled by a random number generator (RNG), which is fully impartial and audited.
Gambling can be addictive. Only bet money you can afford to lose.
- Play for entertainment only
- Do not increase your bets to chase losses
- Do not go beyond your set budget
- If you have a problem, seek help right away
Our tools to protect you
lr999 has put several effective protection measures in place to help you play responsibly.
Deposit Limit
You can set a limit on the amount you deposit on a daily, weekly, or monthly basis. The minimum deposit at lr999 starts from ৳300 and you can set the maximum limit yourself. Once a limit is set, lowering it takes effect immediately, and a waiting period applies to any request to raise it.
Deposit ControlSelf-Exclusion
If you feel you need a break, you can use lr999's self-exclusion tool to restrict yourself from your account temporarily or for an extended period. During the exclusion you will not be able to participate in any game and will not receive any promotional content.
Account PauseTime-Out Feature
Use the time-out feature when you need a short break. The account can be temporarily deactivated for any period from 24 hours to 30 days. During this time, logging in, placing bets, or making deposits will not be possible — however, any applicable withdrawal process will continue.
Temporary BreakReality Check
lr999 periodically reminds you of your session time and spending. Keeping reality check active lets you know how long you have been playing and the total amount you have wagered — which helps you make informed decisions.
Time AlertsTransaction History
All your deposits, withdrawals, and betting history are clearly shown in your account dashboard. Review your financial activity regularly, and contact support if you notice any unusual patterns.
Transparency24/7 Support
If you have a problem at any time, contact lr999's 24/7 Bengali live chat support. Our skilled team is always ready to listen to your concerns and provide solutions. We are here for you with any gaming-related issue.
Round-the-Clock SupportWarning signs of a problem
If the following signs appear, it means gaming is becoming a problem for you. Honestly assess your own situation.
- You are betting more to try to recover money you have lost
- You try to stop gaming but cannot
- You are hiding your gaming from family or friends
- You are betting money meant for essential expenses
- You feel restless or irritable when you are not playing
- Gaming is having a negative effect on your work, studies, or relationships
- You are gaming to escape stress or problems
- You are borrowing or taking loans for gaming
Tips for safe gaming
Following a few simple rules for responsible gaming will keep gaming enjoyable at all times.
- Set a fixed budget before you play
- Set a time limit and stick to it
- Do not play when you are tired or emotionally distressed
- Avoid placing bets while consuming alcohol
- Do not think of gaming as a way to earn income
- Take regular breaks and engage in other activities
- Play for entertainment only, not to relieve stress
- Keep your account away from younger family members
How to use the protection tools
Activating the responsible gaming tools at lr999 is very straightforward. Follow the steps below.
Log in to your account
Log in to your personal account on the lr999 site and go to the "Profile Settings" section.
Responsible Gaming menu
Click on the "Responsible Gaming" menu — all the tools will be listed there.
Choose your preferred tool
Deposit limit, time-out, or self-exclusion — choose and set the appropriate tool based on your needs.
Get help
If you run into any problem, contact our 24/7 live chat immediately. We are always here for you.
Age verification and the 21+ policy
lr999 is a platform for people aged 21 and above only. It is our ethical responsibility to prevent underage individuals from participating on gaming platforms.
Age verification is mandatory at registration and we reserve the right to verify identity documents at any time. If there is any doubt, we may temporarily suspend an account.
If there is someone in your household who is underage and could access your device, use parental control software on the device and keep your lr999 account password secure.
Protection of minors
If children or teenagers use your device, take the following steps:
- Do not save passwords in the browser
- Always log out at the end of a session
- Keep parental controls enabled on the device
- Keep your account details confidential
Need help? We are here for you
Our support team is ready to help you with any gaming-related concern.
Live Chat Support
Our Bengali-speaking support agents are available 24 hours a day, 7 days a week. Log in to your account and message us directly via live chat.
Email Support
For detailed questions or specific issues, write to us by email. Our team will reply to your message as quickly as possible.
Emergency Help
If you feel that gaming is causing serious problems for you or a loved one, contact us without delay. We will help complete the self-exclusion process immediately.
Enjoy lr999 safely
Play responsibly and enjoy our extensive game collection — your safety is our commitment.